Legal
Privacy Policy
How Wavecrest Beach Hotel & Spa collects, uses and protects your personal information in line with POPIA.
Review placeholder: This Privacy Policy is a draft for review and is not a legally approved final document. It must be reviewed by management and legal counsel before publication.
1. Introduction
This Privacy Policy explains how Wavecrest Beach Hotel & Spa collects, uses, protects and processes personal information in line with the Protection of Personal Information Act (POPIA) of South Africa. [REVIEW PLACEHOLDER — this document is a draft for review and is not a legally approved final document.]
2. Information We Collect
We may collect personal information you provide when you make an enquiry or booking, including your name, contact details, preferred dates, number of guests and any other information you choose to share with us. [REVIEW PLACEHOLDER — to be confirmed by management and legal review.]
3. How We Use Your Information
We use your information to respond to enquiries, manage bookings, provide our services, and communicate with you about your stay. We do not sell your personal information. [REVIEW PLACEHOLDER — to be confirmed by management and legal review.]
4. Sharing of Information
We only share your information where necessary to provide our services (for example, with service providers who assist us) or where required by law. [REVIEW PLACEHOLDER — to be confirmed by management and legal review.]
5. Data Security
We take reasonable steps to protect your personal information against loss, misuse, unauthorised access and disclosure. [REVIEW PLACEHOLDER — to be confirmed by management and legal review.]
6. Your Rights
Under POPIA, you have the right to access, correct or request the deletion of your personal information, and to object to its processing. To exercise these rights, please contact us. [REVIEW PLACEHOLDER — to be confirmed by management and legal review.]
7. Contact Us
For any questions about this Privacy Policy or your personal information, please contact us at reservations@wavecrest.co.za or +27 (0)47 498 0022. [REVIEW PLACEHOLDER — to be confirmed by management and legal review.]